At The Football Label, every item is made to order especially for you. Producing garments only when they’re ordered helps reduce waste and allows us to focus on quality over excess stock.
Because each item is made specifically for your order, we do not normally accept returns or exchanges for:
- Change of mind
- Incorrect size selection
- Unwanted items
Please check our size guide carefully before placing your order, as we begin production shortly after your purchase.
If There’s a Problem With Your Order
We take great pride in the quality of every product we sell. If your order arrives:
- Damaged
- Faulty
- Incorrect
please email hello@thefootballlabel.com within 14 days of delivery with:
- Your order number
- A brief description of the issue
- Clear photos of the problem
We’ll review your email promptly and, where appropriate, arrange a replacement or refund.
We aim to respond within 1–2 business days.
Your Statutory Rights
Nothing in this policy affects your statutory rights under applicable consumer protection laws.